Privacy Policy
At JEWELVY, we respect your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
1. Information We Collect
- Account details: name, email address, phone number, date of birth and gender (optional) when you register.
- Order details: delivery address, pincode, landmark and the items you purchase.
- Usage data: session cookies that keep you logged in and remember your shopping cart.
2. How We Use Your Information
- To create and manage your account and process and deliver your orders.
- To send order updates and respond to support requests.
- To prevent fraud and keep the website secure.
- To improve our products and services.
3. Payments
We do not store your card, UPI or net-banking credentials on our servers. Payments are handled by the selected payment provider.
4. Cookies
We use essential cookies to run the shopping cart, login and security features. Disabling cookies may stop parts of the site from working.
5. Sharing of Information
We do not sell your personal information. We share it only with delivery partners and payment providers as needed to fulfil your order, or when required by law.
6. Data Security
Passwords are stored in hashed form and we use reasonable safeguards to protect your data. No method of transmission over the internet is completely secure.
7. Your Rights
You can view and update your details at any time from My Profile. To request deletion of your account or data, contact us using the details below.
8. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
9. Contact Us
Questions about this policy? Email [email protected].